About

KSC helps new, aspiring, and growing supervisors develop the knowledge, skills, and confidence you need to become thriving leaders. Through our trademarked framework, Lead With Your MINDⓇ, we will help you and your staff transform from struggling to thriving

We support all managers, supervisors, and leaders with a focus on those working in the nonprofit sector particularly in youth development.

Our business is located in Baltimore, Maryland, and we proudly serve clients all across the country.

Mission Statement

To help new, aspiring, and growing supervisors become thriving leaders through: 

Values

Why We Do What We Do

We know what it’s like to struggle as a supervisor. We know what it’s like to be supervised by a struggling supervisor. It is our mission to empower you with the skills and confidence you need to manage your team effectively and create positive impact and results.

 

*Katherine Spinney is a Master’s level teacher and social worker, a certified AYD trainer, a certified PQA external assessor, and was voted a Top 5 Executive Coach in Baltimore.

*KSC is proud to provide ICF-certified services and maintains the highest standards of confidentiality and integrity. 

Emily Arkuss

At the core, I am a client advocate, cultural consultant and trusted coach. My history includes recruiting executives and top technology talent, partnering with internal customers from a Talent Development and HR perspective, and advising Talent leaders as an HRTech Client Success Manager. The common thread: my passion for authentic relationships and bringing the best out of others and building healthy cultures drives everything about me personally and professionally. 

Outside of work, I love all things performing arts. I spent many years onstage in musical theater productions and am currently an avid supporter of the Baltimore Symphony Orchestra, where my husband plays the tuba. We’ve been lucky to travel across the world for both music and fun!

 

Emily Headshot

Julia Capallo

Creative problem-solving and effective communication are key components of the work that I do. I have built these skills through my background in art education and graphic design, and I support others in utilizing these skills in various ways. My other work experiences include mentorship and educational leadership through a lens of equity, mindfulness, and SEL. I’m a big advocate of using feedback and reflection as ways to learn, grow, and improve in all aspects of my life, especially in my roles as a small business owner and mother. I started my business A Marvelous Spark (Creative Studio), LLC in 2023 after teaching art for over a decade. 

Besides art and education, my interests include writing, gardening, going to concerts, and traveling. I’m passionate about building community, and I frequently volunteer my time with local organizations in the Baltimore vicinity.

 

 

KSC Around The Web

Program Fundamentals: Getting Started

School: After Hours Podcast

Managing From Home

Yes, I Work From Home Podcast

Mind Over Matter

Interview with NorthStar Solutions

Hiring High-Quality Staff

Ohio Afterschool Network Podcast

Becoming an Effective Leader

Good Advice Podcast with Blake Binns

The Systemic Disregard for Frontline Staff

Collaboration with National Afterschool Association

Fallback to Reading Series

Debbie Laskey's Blog

Coach Feature: Meet Katherine Spinney, MT, MSW, ACC

Monthly featured coach at The Coaching Tools Company

KSC Conference & Workshop Presentations

Mindful Communication

IAA Keynote Address (2024)

How to Invite More Disagreement

Nevada Afterschool Network (2024)

Leadership through Modeling

SkillsUSA (2023)

How to Be the Supervisor Your Staff Need

Hawaii Afterschool Association (2023); Pennsylvania ELO Conference (2022); School’s Out Washington Bridge Conference (2021); Arizona Afterschool Network (2021); Ohio Afterschool Network (2021); Beyond School Hours (2020)

Addressing Difficult Conversations

Georgia Afterschool & Youth Development Initiative (2024); PowerUp (2024); Connecticut Afterschool Network (2023); Montgomery County Collaboration Council (2021)

Challenging the Ten Most Common Leadership Myths

Family League of Baltimore (2023)

Innovative Leadership

CSIU (2023)

Time Management

Y of Central Maryland (2023); Family League of Baltimore (2022); Communities in Schools NC (2022)

How to Build a Positive Feedback Culture on Your Team

Ohio Afterschool Conference (2022)

Self-Care as Organizational Care

Baltimore's Promise (2022); `Michigan Afterschool Conference (2021); Connecticut Afterschool Network Conference (2021)

Planning Your Program Day

Nevada Afterschool Network (2021); Arizona Afterschool Network (2021; 2020)

Making the Transition from Staff to Supervisor

Montgomery County Collaboration Council (2021; 2018)

Got Imposter Syndrome? Learn How to Make it Work for You

Montgomery County Collaboration Council (2021)

Virtual Team Building

Montgomery County Collaboration Council (2021)

How to Hire and Develop High-Quality Staff

National Afterschool Association (2020); 21st Century Community Learning Centers Grant Program Summer Symposium (2020); Ohio Afterschool Network (2020); Maryland Out of School Time (2019); Virginia Partnership for Out of School Time (2019), NCCAP (2019)

The Future of Leadership

4IR and the Future of Work: A Global Perspective- NorthStar Solutions (May 2020)

Leading Through the Crisis: Emerging Stronger Than Before

Family League of Baltimore (2020)

A+ Communication

Maryland Out of School Time VISTA Program (2019)

The Challenges, Importance and Best Practices for Staff Retention in OST Programs

Summer 2019 Learn 24 Network Conference (2019)

How to Effectively Give and Receive Feedback

Community of Practice Youth Development and Mentoring Symposium (2019); InvestED (2017)

Strengthening Your Supervisory Skills

Montgomery County Collaboration Council Strengthening Champions for Youth Success (2018)

Goal Setting: Past, Present and Future

Greater Baltimore Leadership Association (2018)

Facilitating Meetings People Can't Wait to Attend

Creative Mornings (2024); Nevada Institute for Children's Research and Policy (2024); New York State Network for Youth Success (2024); Hawaii Afterschool Association (2023); Family League of Baltimore (2021; 2020; 2019)

Identifying and Developing Leadership Potential

UAN Jumpstart (2024); Georgia Afterschool & Youth Development Initiative (2024); Access Art (2024); Arizona Center for Afterschool Excellence (2024); SkillsUSA (2023); Family League of Baltimore (2023)

Clarifying Team Expectations

Kansas Enrichment Network Plenary (2024); NYSAN (2025); 21st CCLC Summer Institute (2024); Arizona Center for Afterschool Excellence (2024); PSAYDN (2023); Family League of Baltimore (2023)

Problem Solving and Decision Making

ELO (2024); EveryMind (2023); Family League of Baltimore (2022); Communities in Schools (2022)

Professional Development for the Youth Development Professional

MD4Y (2024); Family League of Baltimore (2024); UAN Jumpstart (2024); 21st CCLC (2023); Communities in Schools, NC (2020)

Emergent Leaders in Supervision Series

Illinois Afterschool Network (2022)

Project-Based Learning

Massachusetts Afterschool Partnership (2024); Pennsylvania ELO Conference (2022);Family League of Baltimore (2022)

Good to Great: Taking Your Afterschool Program to the Next Level

New Mexico Afterschool Leadership Institute (2022); North Dakota Afterschool Network (2021); Family League of Baltimore (2019)

Amplifying Youth Voice and Choice

APOST (2024); New Mexico Afterschool Leadership Institute (2022); Montgomery County Collaboration Council (2021); Arizona Center for Afterschool Excellence (2020); Family League of Baltimore (2020)

Using Coaching Skills to Support Your Staff and Youth

CollegeTracks (2024); Baltimore's Promise (2022); Nevada Afterschool Conference (2022); Michigan Afterschool Conference (2021); Montgomery County Collaboration Council (2021); Connecticut Afterschool Network Conference (2021)

Lead With Your MIND

Women in Health Regional LeadHERship Summit (2021); ELU, United Way Central Maryland (2020); NCCAP Synergy Conference (2020)

The Organized Leader

Center for Schools and Communities (2025; 2021)

Acknowledging, Confronting and Overcoming Your Fear of Feedback

Montgomery County Collaboration Council (2021); United Way Central Maryland Emerging Leaders United Young Professionals Conference (2018)

More than Free Labor: Developing and Leveraging Strong Volunteer Programs

Family League of Baltimore (June 2020)

We Need to Talk: Feedback, Coaching and Other Important Communication on Your Team

Montgomery County Collaboration Council (2020; 2019)

What to Expect When You’re Expecting to Be a Supervisor

Virginia21 Summer Leadership Institute (2019); United Way (2019); Montgomery County Collaboration Council (2018)

Coaching Your Staff to Success

Community of Practice Youth Development and Mentoring Symposium (2019)

Using Self-Assessments to Strengthen Yourself as a Leader

Montgomery County Collaboration Council (2019; 2018)

How to Manage Your Afterschool Staff More Effectively to Help Reduce Turnover

Maryland Out of School Time Network: Opening Doors. Transforming Lives (2018)

Contact us

Join us for a year of learning, growth and connection. See you when school starts